Privacy Policy

ADHD Coach Caitlin is committed to ensuring that your privacy is protected. This policy explains how we collect, use, and safeguard your personal data.

 

We may update this policy from time to time. Please check this page periodically to ensure you are happy with any changes.

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Purpose and Who We Are

 

This Privacy Policy explains how ADHD Coach Caitlin (“we,” “us,” or “our”) collects, uses, and protects your personal data through our website, services, and online platforms (including social media, email, and booking systems).

 

ADHD Coach Caitlin is a coaching business based in Doncaster, United Kingdom. If you are located in the UK or European Economic Area (EEA), we act as the data controller of your personal data.

 

If you have any questions, you can contact us at adhdcoachcaitlin@gmail.com

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What Information This Policy Covers

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This policy applies to any personal data we collect from you when you:

 

• Visit our website

• Join our email list

• Book coaching sessions or discovery calls

• Purchase services or programmes

• Join our Facebook group or other communities

• Attend free trainings, workshops, or webinars

• Communicate with us directly

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“Personal Data” means any information that can identify you, such as your name, email address, or contact details.

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What You Agree to by Using Our Services

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By providing your personal data, you agree that we may collect, use, and store it in accordance with this policy.

 

If you do not agree, please do not provide your personal data.

 

You can withdraw your consent at any time by contacting us at the email above. However, this may affect our ability to provide services to you.

 

We may also process your data based on:

 

• Contractual necessity (e.g., delivering coaching services)

• Legitimate interests (e.g., improving services, communication)

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What Information We Collect

 

We may collect the following information:

 

• Name

• Email address

• Phone number (if provided)

• Payment details (processed via third-party providers)

• Information about your goals, challenges, and ADHD-related experiences (only where relevant to coaching)

• Feedback, survey responses, or testimonials

• Technical data (IP address, browser type, device information)

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How We Collect Your Information

 

We collect data when you:

 

• Fill in forms on our website

• Book calls or coaching sessions (e.g., via Calendly or similar tools)

• Join our email list or download resources

• Purchase programmes or services

• Engage in our Facebook group or online communities

• Message or email us directly

• Complete feedback forms or questionnaires

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How We Use Your Information

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We use your data to:

 

• Deliver coaching services and programmes

• Communicate with you (emails, updates, support)

• Send relevant resources, offers, or training

• Improve our services and content

• Manage bookings and payments

• Provide customer support

• Understand your needs and personalise your experience

 

We will never sell your data.

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Email Communications & Marketing

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If you join our email list, we may send you:

 

• Coaching insights and resources

• Updates about programmes or services

• Invitations to free trainings or events

 

You can unsubscribe at any time using the link in our emails.

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Third-Party Services

 

We may use trusted third-party providers to run our business, including:

 

• Payment processors (e.g., Stripe)

• Scheduling tools (e.g., Calendly)

• Email marketing platforms (e.g., Mailchimp)

• Video platforms (e.g., Zoom)

• Website or hosting services

 

These providers only access your data where necessary and are required to keep it secure.

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Social Media & External Platforms

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If you interact with us on platforms like Facebook or Instagram:

 

• Your data is also subject to their privacy policies

• Anything you post publicly may be visible to others

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Please avoid sharing sensitive personal information in public spaces.

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Cookies & Website Tracking

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Our website may use cookies to:

 

• Improve user experience

• Analyse website performance

• Understand how visitors use our site

 

You can control cookies through your browser settings.

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Data Retention

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We only keep your data for as long as necessary to:

 

• Provide services

• Meet legal obligations

• Resolve disputes

 

You can request deletion of your data at any time.

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Data Security

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We take appropriate steps to protect your personal data using:

 

• Secure systems and platforms

• Password-protected tools

• Trusted third-party providers

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However, no system is 100% secure, and we cannot guarantee absolute security.

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Your Rights (UK & EEA Users)

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You have the right to:

 

• Access your personal data

• Correct inaccurate data

• Request deletion of your data

• Restrict or object to processing

• Request a copy of your data

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To exercise any of these rights, email adhdcoachcaitlin@gmail.com

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Children’s Privacy

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Our services are not directed at children under 13 without parental involvement. We do not knowingly collect data from children without appropriate consent.

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External Links

 

Our website or content may include links to other websites. We are not responsible for their privacy practices.

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Changes to This Policy

 

We may update this policy at any time. Changes will be effective immediately upon posting.

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Disclaimer

 

All content provided through ADHD Coach Caitlin is for educational and coaching purposes only and does not constitute medical, legal, or psychological advice.

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Your Consent

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By using our website or services, you consent to this Privacy Policy.